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Renewing My Maid’s Work Permit

In Singapore, when your Maid’s Work Permit is due for renewal, MOM will send you a Renewal Notice 8 weeks prior to its expiry.

If you wish to continue to engage your helper’s service, you will need to renew her Work Permit. Before doing so, please make sure that your address is still the same as that on your Identity Card. If you have moved home, you will need to update your address at any Police Post, or Immigration Checkpoint Authority (ICA requires 2-3 working days to process).

Next, you will need to buy a new insurance package. There are several insurance packages offered by different insurance companies, which will comply with the requirements of MOM. You may want to check out our maid package here, which you can use our PROMO Code AWG10 to get a 10% discount !

What you should take note is that if you intend to continue with your maid for just 1 year, you may choose the 14 months package, instead of 26 months.

After you have purchased a new Maid Insurance, you will have to wait for at least 1 working day for the information to be transmitted to MOM system. Sometimes, this may take a little longer due to system issues, thus we advise that you avoid last minute renewals.

If you do not intend to renew you Maid’s Work Permit, You should make arrangements to send her home, or transfer her to another employer.

For more information on our maid insurance package plan, please feel free to leave us a message below, or call us at 6694 2288 for advice and assistance!

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    AWG: Covid19 Announcement

    Dear Valuable Clients and Partners, 

    Following the suspension of activities at workplace premises under the elevated safe distancing measures announced by the Ministry of Health (MOH) on 3rd April 2020, we would like to announce the following changes to our work so as to continue our service to our customers. 

    AWG Insurance Brokers is a key member of the financial service industry and we are exempted from the suspension. We will continue to provide services to our customers, but with the following measures and changes. 

    Closure of Office to walk-in Customers. 
    We will no longer allow walk-in submission of documents. The office will not be opened to the public and you will need to submit any Original Documents to our Letter Box placed at our office. If Original is not required, we will encourage sending via email. This is to reduce human contacts and reducing the risk of infection. 

    Working from home
    Our staff and management will be taking turns to work at home. We will have a reduced workforce during this period. Many insurance companies also have their staff working from home. You may still contact your servicer at the DID in their email. 

    Premium Payment

    We will not be able to receive cash payment from customer and all payment is to be made via Paynow with UEN No : 199002234G, QR Code (reflected on our debit note) and Cheques. Please indicate the policy/policies number that you pay and email to for any funds transfer 

    MAS has also announced recently on the availability of premium installment. We have not gotten any update from insurers as of today and will update you soonest once we have any information.  

    Claim function is probably the most important part of our existence. We continue to assist and advise you on any claims matter. For claims payment, we would advise that you opt for direct fund transfer to your designated account number if the option is available. 

    We apologize if there is any inconvenience caused and wish you good health amidst this difficult time.